Terms of Service
Last Updated: June 5, 2025
1. Services
N.AI Works provides AI-driven lead reactivation solutions that use SMS messaging, automation workflows, and integrations with third-party tools (e.g., Twilio, GoHighLevel, Supabase, N8N) to contact and engage dormant or inactive leads as submitted by the Client.
The Services may include:
SMS outreach campaigns powered by AI
Workflow automation for lead tracking and engagement
Appointment scheduling and CRM integration
Custom development or optimization of lead reactivation agents
2. Client Responsibilities
You, the Client, agree to:
Provide accurate and lawful customer data for use in our Services
Ensure all lead contact information has been lawfully obtained and is compliant with relevant marketing laws (e.g., TCPA, CAN-SPAM)
Inform your customers of potential communication via SMS, if required by law
Not use the Services for unlawful, abusive, or misleading practices
You retain full responsibility for the legality, quality, and accuracy of any data you provide to N.AI Works.
3. Data Use and Privacy
We act as a service provider or data processor, and do not own or control the personal data you submit. All data provided is used solely for delivering the Services in accordance with our Privacy Policy, which forms part of this Agreement.
You represent and warrant that you have all necessary rights and consents to provide such data to us for processing.
4. Payment and Fees
All fees for Services are billed as agreed in writing via proposal, invoice, or service agreement. Payment terms, frequency, and accepted methods will be specified at the time of engagement.
Late payments may result in suspension or termination of Services. All fees are non-refundable unless otherwise stated in writing.
5. Third-Party Services
We may use third-party platforms such as Twilio, GoHighLevel, N8N, and Supabase to deliver functionality. Your use of these Services is subject to their respective terms of service and privacy policies. N.AI Works is not responsible for outages, errors, or data loss caused by these third parties.
6. Intellectual Property
All content, automation workflows, code, and AI logic developed by N.AI Works remain the exclusive property of N.AI Works unless otherwise agreed in writing. Clients may be granted a limited, non-transferable license to use specific deliverables for the duration of their contract. No rights are granted to reverse-engineer, resell, or repurpose materials without prior consent.
7. Disclaimers
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee any specific outcome, response rate, or lead conversion as a result of using our Services.
8. Limitation of Liability
To the fullest extent permitted by law, N.AI Works shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, business, or reputation, arising out of or related to the use of the Services. Our total liability shall in no event exceed the amount paid by the Client in the three (3) months preceding the claim.
9. Termination
Either party may terminate this Agreement at any time with written notice. Upon termination, we will cease processing your data and remove your access to the Services. Any outstanding payments are immediately due. We reserve the right to suspend or terminate access to our Services for violations of these Terms.
10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state or federal courts located in Alexandria, Virignia.
11. Modifications
We reserve the right to modify these Terms at any time. Updates will be posted with a revised effective date. Continued use of the Services after changes constitutes acceptance of the revised Terms.
These Terms of Service (“Agreement”) constitute a binding legal agreement between you (“Client,” “you”) and N.AI Works (“Company,” “we,” “us,” or “our”), governing your access to and use of our AI-based lead reactivation services, including SMS communication, automation workflows, and associated integrations (collectively, the “Services”). By engaging with our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.